Terms of service
Last updated: August 2025
1. Introduction
By accessing and using the SAGEMO website, you agree to the following terms and conditions. These terms may be updated without prior notice, and your continued use of the website signifies your acceptance of any changes.
2. Orders
We reserve the right to cancel or refuse any order if there are indications of incorrect information, unusual activity, or factors that may affect order fulfillment. If this happens, we will do our best to notify you promptly.
3. Pricing & Payment
All product prices are listed in USD or your local currency where applicable. Prices may change without notice. Payment methods available at checkout are processed through secure gateways.
4. Shipping
We always strive to deliver your order on time. However, in some cases, such as shipping disruptions or customs delays, delivery times may vary.
We appreciate your understanding if this happens and are committed to supporting you throughout the process.
5. Returns & Refunds
We understand that sometimes things don’t go as planned. You’re welcome to request a return or exchange if your item meets the conditions outlined in our Return Policy.
Refunds will be processed once we confirm that your item qualifies under our return conditions.
6. Product Use & Results
Our products are designed to support gentle skincare routines. However, results may vary from person to person. If you have sensitive skin or any concerns, we recommend consulting with a dermatologist before use.
7. Intellectual Property
All original content on this site—including text, visuals, branding, and design, is the property of SAGEMO or used under appropriate permissions or licenses. Unauthorized use or reproduction is not allowed.
Some visual content may be adapted or edited for presentation purposes. If you are the original content owner and wish to discuss credit or removal, please contact us at support@sagemo.com.
8. Limitation of Liability
SAGEMO is not liable for any indirect or unforeseen damages resulting from the use of our products or services. We do our best to ensure safe, transparent, and helpful information at every step.
9. Governing Law
These terms are governed by international consumer standards and are intended to comply with the fair business practices of the regions we serve.